1
of 5— Create your Otter.ai account
What you'll accomplish
By the end of this guide, you'll have Otter.ai set up to transcribe your needs analysis and follow-up appointments in real time. After each meeting, you'll get a searchable transcript and AI summary — with action items identified — that you can paste directly into your CRM. Instead of spending 15-20 minutes writing notes from memory, you review in 2 minutes.
What you'll need
- Otter.ai account — free at otter.ai (300 minutes/month free; enough for 10-15 appointments/month)
- A smartphone with the Otter app installed, OR a laptop with a working microphone
- A paid plan if you do more than 10-15 hour-long appointments monthly ({{tool:Otter.ai.price}})
- Cost: Free tier available
How-To Guide: Use Otter.ai to Capture Appointment Notes Automatically
Step 1: Create your Otter.ai account
- Go to otter.ai on your computer
- Click Sign Up Free and create an account with your work email
- Download the Otter.ai app on your smartphone from the App Store or Google Play
What you should see: Your Otter dashboard with a Record button and an empty transcript history.
Tools:Otter.ai