Use Gmail's AI to Draft Prospecting and Follow-Up Emails
What This Does
Gmail's built-in "Help me write" feature drafts email replies and new emails from a brief description — no new tools to set up, no subscriptions needed beyond your Google account. For life insurance agents using Gmail for client communication, this eliminates the blank-page problem for every follow-up email.
Before You Start
- You have a Gmail account (free or Google Workspace)
- You're logged into Gmail in a browser (not the mobile app — this feature is web-only)
- You have an email you need to write or reply to
Steps
1. Find the AI feature
In Gmail, click Compose to start a new email. Look for a small pencil/sparkle icon at the bottom of the compose window — this is "Help me write." If you're replying to an existing email, open the reply compose window and look for the same icon.
2. Tell it what you need
Click the "Help me write" icon. A text box appears — type a brief description:
For a post-appointment follow-up: "Follow-up to a prospect after a needs analysis meeting. They seemed interested but said they need to discuss with their partner. Warm, low-pressure, offer to answer any questions."
For a no-response follow-up: "Second follow-up to a life insurance lead who hasn't responded in a week. Brief, friendly, low-pressure. Mention I'll stop following up if they're not interested — give them an easy out."
3. Review and use the result
Gmail generates the email draft. Read through and check:
- Is the tone right? (Should be warm, professional, not pushy)
- Is it the right length? (3-5 sentences is ideal for follow-up)
- Does it have a clear, easy next step?
Click Insert to add it to your compose window, then edit as needed before sending.
Real Example
Scenario: A prospect who attended your "life insurance 101" seminar last week hasn't booked a follow-up call.
What you type: "Friendly email to someone who attended my life insurance seminar last week but hasn't booked a follow-up conversation yet. Remind them I'm available, mention I have some carrier options that might fit their situation, and offer a quick 15-minute call."
What you get: A friendly 4-sentence email with a subject line, a natural reminder about the seminar, a soft value statement, and a link-or-reply call to action — ready to send after you add their name.
Tips
- For your most common follow-up types (post-appointment, post-no-show, post-quote), write the "Help me write" prompt once and save it in a Notes doc — paste it in seconds each time
- The "Give me an easy out" framing (telling them it's okay not to respond) actually increases response rates — it removes the pressure
- Gmail's AI works best for emails under 150 words — for longer sequences or drip campaigns, use ChatGPT instead
Tool interfaces change — if a button has moved, look for similar AI/magic/smart options in the email compose toolbar.